Telehealth and online consultations

In light of new social distancing requirements due to the COVID-19 epidemic, Peninsula Dermatology is pleased to offer Australia wide Telehealth and online consultations in appropriate situations.

How do online consultations work?

  • Online video consultations are similar to face to face consultations with a dermatologist however they can be performed from the comfort of your home.

  • We are able to support a number of online video platforms including FaceTime, Zoom and Skype. In some cases it may also be a standard phone conversation.

  • During the Telehealth consultation you will discuss your condition directly with the Dermatologist and your skin condition examined via video. A treatment plan will then be implemented.

  • If needed, any scripts or pathology requests will be posted directly to you or faxed to your preferred chemist.

  • If additional testing is required (eg skin biopsy) this will be arranged face to face at the practice at a later date.

Who is eligible for a Telehealth consultation?

  • Any Australian patient can have a Telehealth consultation. Priority will be given to existing patients who are unable to attend their regular appointment. We are able to see both New and Review patients.

  • Telehealth works best for certain conditions such as ance, rosacea, vitiligo and other visible rashes.

  • Reception staff may check with the Dermatologist prior to booking the appointment to ensure a Telehealth consultation is appropriate.

  • Skin checks and assessment of potential skin cancers are best performed face to face and not via Telehealth.

How do I book a Telehealth consultation?

  • Simply contact reception on 9770 9788 to arrange a telehealth consultation.

  • Not all conditions will be appropriate for Telehealth. When booking your appointment, the staff may ask questions to ensure Telehealth can be used. If a face to face appointment is required this is still available.

What are the costs of a Telehealth consultation?

  • Please contact the practice to discuss the cost of a Telehealth consultation.